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Technology Technology is undoubtedly a core dimension of e-business. However, the specific features of e-solutions change quickly, and are characteristic for individual companies and their needs (see Kleemann/Bach 2001 and Taskforce 2001). Not much additional knowledge is therefore gained with too much detail in empirical analyses. The operationalisation of the technology dimension should be guided by the question of which features make a difference with respect to business opportunities and e-business impact. Having said this, the relevant categories seem to be:
More important than technologies used is what they are
used for, i.e., which technology is preferably adopted for which applications.
This might, for example, give a hint at how to improve readiness for e-business
by improving the availability of certain technological solutions and infrastructure
components. |
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