Most of these case studies were published as part of the sector reports on the tourism industry in 2004, 2005 and 2006. Sector reports can be downloaded here.
No. | Title | Country | Date | File |
1 | Trysilfjellet | NO | Aug. 2004 | 110KB |
2 | Accor Hotels | FR | Aug. 2004 | 100KB |
3 | Run21 Travel | IT | Aug. 2004 | 100KB |
4 | The London Eye | UK | Aug. 2004 | 100KB |
5 | ENGADINcard - CRM on the basis of a destination card | CH | July. 2005 | 580KB |
6 | Gulliver Ireland - The online destination management system | IE | July. 2005 | 1,3MB |
7 | London Taxi Point - A SMS based personalised taxi-on-demand service | UK | July. 2005 | 290KB |
8 | Lookb4 - A location-based system and a geo-referenced web service | UK | July. 2005 | 1,0MB |
9 | Mountainbiker.it - A mobile tour-guide with GPS-based navigation for mountain bikers in south tyrol | IT | July. 2005 | 360KB |
10 | Ski amadé - ICT-supported destination management and e-marketing | AT | July. 2005 | 290KB |
11 | SkiStar - CRM for four skiing destinations by means of ICT | SE | July. 2005 | 270KB |
12 | AccorHotels - Controlling the costs of web-based distribution | FR | Dec. 2006 | 113KB |
13 | adriatica.net - Re-intermediation online and beyond the internet | HR | Dec. 2006 | 70KB |
14 | CSI Media - Implementing dynamic packaging technology | UK | Dec. 2006 | 60KB |
15 | lastminute.com - Personalisation & segmentation in dynamic packaging | UK | Dec. 2006 | 85KB |
16 | Countryside Tourism Association of Lithuania - Successful intermediation efforts in Lithuanian farm-stay tourism | LT | Dec. 2006 | 250KB |
17 | Ryanair - ICT-deployment at the low-cost carrier Ryanair | IE | Dec. 2006 | 55KB |
18 | yourGreece - Re-intermediation at the platform yourGreece | EL | Dec. 2006 | 165KB |